n 2009, Aspect introduced an innovative set of unified communications solutions to the market, delivering both software and services to help companies streamline communications and optimize business processes. As a worldwide leader in the IT domain, Aspect drew decades of insights gained working with the world’s leading companies on mission-critical customer contact to introduce some of its new global applications, six in all, for India. Our innovation is not just in understanding customer needs and choosing the right solutions that will deliver maximum benefit in an Indian scenario, but also delivering them to customer in a manner that is tailored to suit their current technology and usage environments. [See list A].
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